Terms of Service
Effective Date: 1st April, 2025
Website: www.dukaandost.com
These Terms of Service ("Terms") govern your access to and use of Dukaan Dost’s website, services, and tools. By visiting or transacting on our platform,
you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, please do not use our site or services.
Company Overview
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Dukaan Dost is a textile supply chain platform that facilitates the purchase and delivery of yarns and fabrics, along with value-added services such as sampling, logistics, research & development, and credit financing. We are operated by Arknine Technologies Private Limited, with registered offices at 2nd floor, 599, Office No. 207, Kapadia Chamber, JSS Services Road, Chira Bazar, Mumbai, Maharashtra, 400002.
Eligibility To Use
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Our services are intended strictly for commercial use by businesses such as garment manufacturers, traders, exporters, designers, and fabric manufacturers. By using the site, you confirm that:
- You are at least 18 years of age.
- You are legally authorized to represent your company.
You are using the site for business and not personal use.
- You are at least 18 years of age.
Account Registration
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Users may register to access certain services such as order tracking, sampling, and finance applications. You agree to:
- Provide accurate, complete information
- Maintain confidentiality of your login credentials
- Accept full responsibility for activities under your account
We reserve the right to suspend or terminate accounts for misuse, fraudulent behavior, or policy violations.
- Provide accurate, complete information
Product Listings and Orders
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- All fabrics and yarns are listed with product specifications, prices, and minimum order quantities (MOQs).
- Orders can be placed through the website or with assistance from our team.
- Dukaan Dost reserves the right to accept or reject any order request at its discretion.
- All fabrics and yarns are listed with product specifications, prices, and minimum order quantities (MOQs).
Pricing & Payment
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- Product prices are as listed on the product pages and may vary based on quantity and availability.
- All payments must be made in full in advance unless credit terms are granted via Channel Finance.
- We accept various payment methods including UPI, bank transfer, Razorpay, and others as displayed at checkout.
- Product prices are as listed on the product pages and may vary based on quantity and availability.
Sampling Policy
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- Users may order samples before placing bulk orders.
- Sample fees (if any) will be adjusted against the bulk purchase, subject to terms.
- Samples are dispatched based on availability and are non-returnable.
- Users may order samples before placing bulk orders.
Channel Finance
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- Eligible buyers may apply for credit via our Channel Finance program.
- Credit approval is subject to evaluation, documentation, and risk assessment.
- Defaults or delays in repayment may lead to legal action and blacklisting from further purchases.
- Eligible buyers may apply for credit via our Channel Finance program.
Itellectual Property
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All content on the website including designs, text, logos, images, and software are the intellectual property of Dukaan Dost or its licensors and may not be used, copied, or modified without written permission.
Prohibited Use
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You agree not to:
- Violate any local or international laws
- Post false or misleading information
- Attempt to gain unauthorized access to the platform
- Use the site for fraudulent or abusive purposes
- Violate any local or international laws
Limitation of Liability
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Dukaan Dost is not liable for any indirect, incidental, or consequential damages arising from your use of the platform, including but not limited to lost profits, production delays, or missed business opportunities.
Termination
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We may terminate or restrict your access to the website or services at any time, without notice, for conduct that violates these Terms or is deemed harmful to the business or other users.
Change To Terms
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We may revise these Terms at any time. Changes will be updated on this page with a revised “Effective Date.” Continued use of the website implies your acceptance of the revised terms.
Get in Touch
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Location
📍 Dukaan Dost
2nd floor, 599, Office No. 207, Kapadia Chamber, JSS Services Road, Chira Bazar, Mumbai, Maharashtra, 400002 -
Contact
📧 Email: info@dukaandost.com
📞 Phone: +91 7977048248
